Deliveries and returns

The transport of your package

Order preparation

Upon receipt of your payment, the order is processed and shipped as soon as possible (within 3 working days). Delivery takes place within an average of 2 to 3 working days for mainland France and 5 days for European Union countries from your payment.

Packing and packing

Our store already has more than 30,000 packages sent since its creation 13 years ago. We therefore have experience in the field, and will ensure that they are perfectly packaged to avoid any breakage during transport.

Eco-responsible approach

We reuse cardboard boxes already used and selected and collected from various merchants in the Normandy region for our packaging in order to avoid waste and reduce increasingly expensive packaging costs.

Routing and sending

We drop off parcels daily from Monday to Friday directly in the postal sorting center in order to limit the handling of parcels as much as possible and limit breakages.

Price list (in euros)

FRANCE ( point relais DPD )8,00 €
FRANCE ( colissimo )8,00 €
FRANCE ( sur rendez-vous Predict DPD )10,00 €
FRANCE (DHL EXPRESS)12,00 €
Pays Europe 1 : Allemagne, Belgique, Luxembourg, Pays-Bas12,00 €
Pays Europe 1 : Allemagne, Belgique, Luxembourg, Pays-Bas (DHL EXPRESS)14,40 €
Pays Europe 2 : Italie, Espagne, Autriche, Liechtenstein12,00 €
Pays Europe 2 : Italie, Espagne, Autriche, (DHL EXPRESS)14,40 €
Autres pays de l'Union Européenne16,00 €

0 < 1 kg1 < 2 kg2 < 5 kg5 < 10 kg10 < 30 kg
DOM-TOM 1 : Guadeloupe, Guyane Française, Martinique , Mayotte, Réunion, Saint-Barthélémy, Saint-Martin, Saint Pierre-et-Miquelon15,00 €19,00 €29,00 €46,00 €103,00 €
Pays européens Hors Union Européenne22,00 €22,00 €25,00 €30,00 €40,00 €
DOM-TOM 2 : Nouvelle-Calédonie, Polynésie Française, Wallis et Futuna19,00 €29,00 €49,00 €96,00 €250,00 €
Autres pays du monde26,00 €37,00 €54,00 €101,00 €162,00 €

Suisse

envoi DAP "delivery at place" le client doit s'acquitter des Taxes et des droits de douanes

14,00 €18,00 €20,00 €24,00 €30,00 €

Royaume-uni

envoi DDP "delivered Duty Paid" le client n'a rien à payer à la réception de l 'envoi

18,00 €21,00 €23,00 €28,00 €55,00 €

Shipping Information

Packages are shipped by post, or our other carriers, and delivered to the delivery address or relay point on the order form.

In your absence, you will receive a notice of arrival of your package telling you that it will be delivered to you or that you can pick it up at the nearest post office or at the chosen relay point.

As indicated on the product sheet, the contribution to the delivery costs may be increased depending on the dimensions and weight of the products ordered (bulky or heavy objects). In this case, the delivery is made by the intermediary of a carrier, the transport costs are then negotiated in advance.

Returns Information

You have the right of withdrawal of 14 days, provided by law, to return the items to us without having to justify a reason. In this case, the return costs are your responsibility. Beyond this period, we do not accept any return for any reason.

The product must be returned in good condition, in its original packaging which must be complete, in perfect condition for resale, and accompanied by all possible accessories, instructions for use and documentation as well as a copy of the invoice. purchase. After receipt and control from us, we will grant a refund. Items returned incomplete, damaged, damaged or soiled by the customer will not be refunded or exchanged.